Terms and conditions
- For any Sale and/or Purchase above the mandated limit as defined by the Govt. from time to time, a copy of PAN Card of customer (self-attested) is mandatory along with valid address proof and Photo ID for secured delivery (preferably Adhaar Card).
- Any information, details etc. regarding the bill shall only be entertained to the person or in case of a company the authorized person of the said company, in whose name the bill was issued.
- The Customer must quote the Invoice no for any exchange of Jewellery/Article/Product etc.
- We do not guarantee or shall adhere to conditions of exchange if the goods are found altered, mishandled, heated, treated chemically, or otherwise not found in good/ tradable condition at the time of exchange. That this clause shall supersede the terms and conditions as mentioned in exchange policy.
- Jewellery is prone to normal wear and tear due to usage and no credits shall be given for weight loss of jewellery due to wear and tear.
- All disputes are subject to Courts at New Delhi Jurisdiction only.
- Any mistake in printing of a bill or product not matching with the bill can be clarified or rectified within one week/ 7 days of purchase. No complaints or clarifications shall be entertained after one week of purchase/sale.
- We reserve the right to alter our terms and conditions as required under any law in force prevailing at the time of transaction/event.
- IGST (if any charged) shall be levied @3% on Sale value in case of all interstate transactions. SGST @1.5% and CGST @1.5% (if any charged) shall be levied in Delhi Jurisdiction.